Can
I visit Twinkle and see my merchandises in person?
I am sorry to tell on effective
of 1 November 2003, we no longer serve walk-in customers in our office. Our staff will only serve
wholesale customers and existing members who have made appointment
in advance.
What
are the condition of the posters Twinkle sells?
For Hong Kong movie posters, please check the information (including status and condition) in the table under each poster image.
Most of the Hong Kong movie posters we sell are ORIGINAL
CINEMA posters. Seldom Hong Kong movie posters are reprinted
(only the hottest ones like Wong Kar Wai movies got reprinted
posters from overseas countries). Original cinema posters are
marked with the code "O" after the country code. For
example, HK-O means the poster is originated in Hong Kong,
which is an Original cinema poster.
How about the
reprints? Are they in good quality?
Yes, we do sell some good quality reprints imported
from all over the world. They are specify with the code "R"
after the country code. For example, US-R stands for a Reprint
poster from United States.
How long does Twinkle reserve the items I want before I pay?
Once we confrim your order thru e-mail including paypal payment request, we will reserve your items for you for seven days. The reservation will be automatically cancelled after the stated period and your items will be released for any customers. You may need to send us your order request again then.
How long does
it take for me to receive my posters?
Posters are normally shipped within 48 hours after we receive your payment. It usually takes to 3 to 5 days to reach most of the countries by EMS/ Speedpost service provided by post office. However, if your parcel has "luckily" been chosen for regular custom check, it may take unexpected longer time. Rarely it happens but it may happen. You can always track your order as we provide the EMS tracking number for you.
How much is the
postage?
It depends on where you are. Please refer to the
Order Info.
What if my posters
come damaged?
It rarely happens as, first, we don't send damaged
poster; second, we ship them in a strong tube which can protect
the poster from shock; third, Postal service in Hong Kong is a
very reliable service. However, if it does come damaged, call
or e-mail us.
When will a new
Hong Kong movie poster be released?
Unlike in US, the promotional period of a new movie
through posters is short (about a week or two) in Hong Kong, and
we can obtain the poster once it is shown in cinema. Hot titles
always come first and go first, if you are interested in a particular
movie, please let us know before it is released so that we can
reserve one for you.
Since there is a majoy shift of our main business, no regular updates will be made when you see this message.
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